Survey: 𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆

Quality

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𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 ...

... offers a professional service.

... enables me to achieve the goals I have set.

... provides custom-tailored solutions.

... help makes the best of a given situation.

... finds creative solutions.

I am on the whole happy with the service.

The results fulfill all my requirements.

The services provided have resulted in long-term positive outcomes.

I would use the services of 𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 again.

Value

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𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 ...

... provides helpful information and action recommendations.

... develops appropriate solutions.

... enables me to develop my own problem solving skills.

... motivates me to use the knowledge I have acquired.

... ensures that the time available is used effectively.

... is reliable in keeping to pre-arranged appointments.

... inspires confidence to speak about sensitive details.

... provides personalized support and constructive cooperation.

... provides services above and beyond what is expected.

Services

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𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 ...

... offers a comprehensive service.

... offers up-to-date solutions.

... is competent and experienced.

... uses specialized knowledge.

... takes interrelating factors into account.

... is dedicated and focused.

... is reliable, reputable and friendly.

... acts appreciative and attentive.

... operates independently and neutrally (e.g. with regard to third parties).

Performance

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𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 ...

... assesses all client requirements and clarifies any contradictions.

... comprehensively analyses the starting situation and possible actions.

... recognizes and informs me of potential problems.

... conducts consultations in a clear and structured manner.

... attends to requests with the utmost diligence.

... monitors customer satisfaction during the project.

... is available for consultations and inquiries.

... is flexible to possible changes.

... encourages me not to postpone making important decisions.

Consulting

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𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 ...

... understands the client's concerns and expectations.

... responds to individual requests and needs.

... raises awareness of new perspectives and aspects.

... evaluates the course of development realistically (e.g. chances & risks).

... makes statements that are supported by verifiable information sources.

... is open and clear in terms of communication.

... provides clear and verifiable explanations.

... can clearly explain complex information.

... bases recommendations on helpful facts.

Customer service

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𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 ...

...responds to queries promptly.

... remains approachable after the service has been completed.

... also offer appointments outside of normal business hours.

Business hours are convenient.

Waiting times for appointments are reasonable.

Business premises are suitable.

The furnishings are suitable.

The location is easily accessed via public transport.

There are sufficient parking facilities available.

Business premises and the entrance are barrier-free.

What do you think of the price to performance ratio?

Would you recommend 𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆?

Yes No

Your personal experience

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Preview Finish

𝗕𝘂𝘆 ksalol 𝟭𝗺𝗴 𝗢𝗻𝗹𝗶𝗻𝗲 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆

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