The Lufthansa Office in Nairobi, Kenya, is located at Merchant Square on Riverside Drive. This central office serves as the primary hub for Lufthansa’s operations in the region, providing comprehensive services to passengers and clients. Travelers... can access booking assistance, ticket changes, cancellations, baggage handling, visa guidance, and frequent flyer program support directly from this location. The office staff is multilingual and trained to cater to both business and leisure travelers, ensuring a smooth travel experience. It also helps with digital check-ins, lounge access, and special travel requests such as pet transport and medical assistance. With daily flights from Nairobi to Frankfurt and strong Star Alliance partnerships, Lufthansa’s Nairobi office plays a crucial role in connecting Kenya to global destinations. The professional team actively supports cargo logistics as well, facilitating Kenya's imports and exports. Operating during regular business hours, the office is known for its efficient customer care, blending German precision with warm, local hospitality. This makes Lufthansa a preferred airline for travelers in East Africa seeking reliability and convenience.
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