About six months ago, I received a very friendly phone call informing me that I could only send my cartridges to you once I had accumulated a certain quantity. Now the time had come and I had enough. Once again, I received patient assistance both by phone and email, and now EVERYTHING has worked out without any problems. I am continuing to collect for the next time, when I hope I won't need any help, but if I do, I know I will get it. Kind regards, G. Pieringer
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